This is an initial view that brings together a number of different perspectives on the future of car servicing being driven by potential changes within the sector, in adjacent…

In our ninth annual report, we see how consumers are both welcoming and resisting technology's growing omnipresence in our lives. For many, technology serves as a gateway…

These innovative guerrilla marketing rules still provide a solid understanding of how to succeed in the marketplace.

lecture in a series from Strategic Design & Management Summer Intensive at Parsons the New School for Design http://parsons-sis2014.tumblr.com

Topic: What is the role of analytics in running live games? Game studios generally know that they need to instrument and use analytics, but often don't know how to use…

Presented on Axiom Groupe conference "Innovative payments, Security and Cards 2014" in Brussels, march 2014

Asos, The Next Online Retail Model?

Contains slides from my NTEN webinar on the subject.

Originally presented at the AMA Nonprofit Marketing conference in Washington, DC on July 11, 2007. Katya Andresen served as moderator, lead presenter, and primary author…