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Self service content principles: Gerry McGovern @ ConfabEU 2014
Internet Self service content principles: Gerry McGovern @ ConfabEU 2014

1. Self-ServiceContentBarcelona, Oct 1, 2014Gerry [email protected]@gerrymcgovern 2. • Cross-functional collaboration• Quality,…

Measuring Top Tasks: #fusionmex presentation Gerry McGovern
Business Measuring Top Tasks: #fusionmex presentation Gerry McGovern

1. Top TasksMeasurementAntwerp, Dec 2, 2011Gerry [email protected] 2. Tasks Pie ChartCountry surveys / 49 reviews / reportsCompare…

Copyright © Customer Carewords Ltd. Gerry McGovern gerry@customercarewords.com January 13, 2010 Three Essential Tips for Creating a Task- Based Website.
Documents Copyright © Customer Carewords Ltd. Gerry McGovern [email protected] January 13, 2010...

Slide 1 Copyright © Customer Carewords Ltd. Gerry McGovern [email protected] January 13, 2010 Three Essential Tips for Creating a Task- Based Website Slide 2 CHECK…

Self-Service Content Barcelona, Oct 1, 2014 Gerry McGovern gerry@customercarewords.com @gerrymcgovern.
Documents Self-Service Content Barcelona, Oct 1, 2014 Gerry McGovern [email protected] ...

Slide 1 Self-Service Content Barcelona, Oct 1, 2014 Gerry McGovern [email protected] www.customercarewords.com @gerrymcgovern Slide 2 Slide 3 Cross-functional collaboration…

TOP TASKS MANAGEMENT Overview December 20, 2010 Gerry McGovern gerry@customercarewords.com .
Documents TOP TASKS MANAGEMENT Overview December 20, 2010 Gerry McGovern [email protected] .

TOP TASKS MANAGEMENT Overview December 20, 2010 Gerry McGovern [email protected] www.customercarewords.com Copyright © Gerry McGovern: www.gerrymcgovern.com…

OECD Task Performance Indicator
Documents OECD Task Performance Indicator

The Killer Phrase Sat Nav / GPS Systems OECD Task Performance Indicator Gerry McGovern [email protected] www.customercarewords.com @gerrymcgovern 1 Task 5 â Box…

TOP TASK MANAGEMENT February 22, 2010 Gerry McGovern gerry@customercarewords.com .
Documents TOP TASK MANAGEMENT February 22, 2010 Gerry McGovern [email protected] .

TOP TASK MANAGEMENT February 22, 2010 Gerry McGovern [email protected] www.customercarewords.com Copyright © Gerry McGovern Content first Copyright © Customer…

Copyright © Customer Carewords Ltd. November 2, 2011 Customer Top Tasks A model of management for Council Websites.
Documents Copyright © Customer Carewords Ltd. November 2, 2011 Customer Top Tasks A model of management for.....

Saving customers' time: Managing council top tasks An introduction Martin Greenwood, Programme Manager Socitm Insight Moving towards a top tasks approach Plans for Better…

Seeing Outside the Box: Why Parts of Your Design Are Invisible Lisa Fast, Neo Insight December 10, 2014.
Documents Seeing Outside the Box: Why Parts of Your Design Are Invisible Lisa Fast, Neo Insight December 10,.....

Seeing Outside the Box: Why Parts of Your Design Are Invisible Seeing Outside the Box: Why Parts of Your Design Are Invisible Lisa Fast, Neo Insight December 10, 2014 1 Task…

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