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Copyright © Customer Carewords Ltd. February 7, 2013 Web Management Professionals 2012 Principles & Challenges Survey Gerry McGovern gerry@customercarewords.com.
Documents Copyright © Customer Carewords Ltd. February 7, 2013 Web Management Professionals 2012 Principles &...

Slide 1Copyright © Customer Carewords Ltd. February 7, 2013 Web Management Professionals 2012 Principles & Challenges Survey Gerry McGovern [email protected]…

Helping your customer to quickly and easily complete their top tasks Top Tasks Management Gerry McGovern gerry@customercarewords.com .
Documents Helping your customer to quickly and easily complete their top tasks Top Tasks Management Gerry...

Slide 1 Helping your customer to quickly and easily complete their top tasks Top Tasks Management Gerry McGovern [email protected] www.customercarewords.com Slide…

Cisco Improving software downloads Gerry McGovern gerry@customercarewords.com @gerrymcgovern.
Documents Cisco Improving software downloads Gerry McGovern [email protected] @gerrymcgovern.

Slide 1 Cisco Improving software downloads Gerry McGovern [email protected] www.customercarewords.com @gerrymcgovern Slide 2 2010 15 Steps Downloading Software…

Building the business case for online self- service July 17, 2014 Gerry McGovern gerry@customercarewords.com @gerrymcgovern.
Documents Building the business case for online self- service July 17, 2014 Gerry McGovern...

Slide 1 Building the business case for online self- service July 17, 2014 Gerry McGovern [email protected] www.customercarewords.com @gerrymcgovern Slide 2 Slide…

Self-Service Content Barcelona, Oct 1, 2014 Gerry McGovern gerry@customercarewords.com @gerrymcgovern.
Documents Self-Service Content Barcelona, Oct 1, 2014 Gerry McGovern [email protected] ...

Slide 1 Self-Service Content Barcelona, Oct 1, 2014 Gerry McGovern [email protected] www.customercarewords.com @gerrymcgovern Slide 2 Slide 3 Cross-functional collaboration…

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