1.  2. You have lots of emotions. At different times, you may be happy, sad, or jealous.Angeris just another way we feel.It's perfectly OK to be angry at times —…

1.ANGER AND YOUR CHILD: Practical Solutions for Managing a Natural Emotion Presented by: Melissa Breslin, LCSW, ACT March 19, 2014 2. About Anger • Natural emotion •…

Slide 1Anger We all know what anger is, and we've all felt it: whether as a fleeting annoyance or as full-fledged rage. Slide 2 What is Anger? Anger is a completely…

Slide 1 Customer Anger: can (should) we do anything about it? Professor Janet R. McColl-Kennedy Director of Research Professor of Marketing UQ Business School, University…

Customer Anger: can (should) we do anything about it? Professor Janet R. McColl-Kennedy Director of Research Professor of Marketing UQ Business School, University of Queensland…