Documents Customer Anger: can (should) we do anything about it? Professor Janet R. McColl-Kennedy Director of....

Slide 1 Customer Anger: can (should) we do anything about it? Professor Janet R. McColl-Kennedy Director of Research Professor of Marketing UQ Business School, University…

Documents Customer Anger: can (should) we do anything about it?

Customer Anger: can (should) we do anything about it? Professor Janet R. McColl-Kennedy Director of Research Professor of Marketing UQ Business School, University of Queensland…

Documents Week in Review Feb. 24 - March 9, 2013

1 Feb. 24âMar. 8 Womenâs Intercultural Center Carlos Alberto Escobar 2012 Pan American Word Karate Champion shares his story and future dreams with our participants. 2…