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Slide 1Qualities of a good facilitator Module 6 session 4 Slide 2 Introduction Facilitation by definition is an activity which makes easy the tasks of others. In order to…

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Slide 1 Persuasion Persuasive Public Speaking Slide 2 Persuasive Public Speaking is Oral communication designed to influence the attitudes, beliefs, or behaviors of others…

Slide 1 Listening “Seek first to understand… Then to be understood.” (Covey, 1997) Slide 2 Listening is not a communication action, it is a human action. Understanding…