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The basics of Social CRM
Business The basics of Social CRM

A summary of the Social CRM trends and product offerings as of November 2010.

From Social Media To Social Crm 1 What Customers Want
Documents From Social Media To Social Crm 1 What Customers Want

1. IBM Global Business Services Customer Relationship ManagementExecutive ReportIBM Institute for Business ValueFrom social mediato Social CRMWhat customers wantThe first…

From social media to social crm
Business From social media to social crm

1. IBM Global Business Services Customer Relationship ManagementExecutive ReportIBM Institute for Business ValueFrom social mediato Social CRMWhat customers wantThe first…

IBM - From social media to social crm (1/2)
Business IBM - From social media to social crm (1/2)

1. IBM Global Business Services Customer Relationship ManagementExecutive ReportIBM Institute for Business ValueFrom social mediato Social CRMWhat customers wantThe first…

From Social Media to Social CRM, IBM Institute for Business Value
Business From Social Media to Social CRM, IBM Institute for Business Value

1. IBM Global Business Services Customer Relationship ManagementExecutive ReportIBM Institute for Business ValueFrom social mediato Social CRMWhat customers wantThe first…

From Social Media to Social CRM by IBM - Part 1
Business From Social Media to Social CRM by IBM - Part 1

1. IBM Global Business Services Customer Relationship ManagementExecutive ReportIBM Institute for Business ValueFrom social mediato Social CRMWhat customers wantThe first…

From Social Media to Social SRM - IBM report
Business From Social Media to Social SRM - IBM report

1. IBM Global Business Services Customer Relationship ManagementExecutive ReportIBM Institute for Business ValueFrom social mediato Social CRMWhat customers wantThe first…

Harnessing the full power of social media to drive customer loyalty
Marketing Harnessing the full power of social media to drive customer loyalty

1.Harnessing the Full Power of Social Media to Drive Customer Loyalty Marc Steiner, Principal Clay Walton-House, Senior Manager Antje Helfrich, Manager 1 Social CRM Strategy…

Start with your social strategy
Business Start with your social strategy

1.Social – aber richtig 03. Dezember 2013 Executive Circle Summit François Rüf, Principal Group Program Manager Dynamics CRM, Microsoft Schweiz2. Executive Circle SummitSocial…

Webinar Make your CRM Social!
Business Webinar Make your CRM Social!

1.Webinar Make your CRM Social! Mariano J. Doble CEO Doble Group, LLC Vennis Williamson Sales Director, English Caribbean at Doble Group, LLC Thursday May 15, 2014 2. Panelists…

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