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Conversant 6 sides_whitepaper_20140627
Internet Conversant 6 sides_whitepaper_20140627

1. Jim Nichols Originally published June 5, 2014 Can You See All 6 Sides of Your Customers? 2. 2 Table of Contents INTRODUCTION SIDE ONE: DEMOGRAPHICS AND LIFESTYLE SIDE…

The Web of Sites: Creating Effective Web Archiving Appraisal and Collection Development Policies
Technology The Web of Sites: Creating Effective Web Archiving Appraisal and Collection Development Policies

1. The Web of Sites: Creating Effective Web Archiving Appraisal and Collection Development Policies Jennifer Wright Archives and Information Management Team Leader SAA 2013…

Deconstructing Ikea by Waseem Bari
Business Deconstructing Ikea by Waseem Bari

1. Deconstructing IKEA.com Erin Moxley STRATEGY Waseem Bari MARKETING VALUE CHAIN Natalie Chan SOCIAL MEDIA Derolyn P. Kinkead INTRODUCTION PERSONAS Davide Sartori WIREFRAMES…

Spinal Cord Injuries Australia: Social Media Campaign Report
Technology Spinal Cord Injuries Australia: Social Media Campaign Report

SCIA Walk On Launch Social Media Campaign Report Terminology ⢠Social Media à the various online technology tools that enable people to communicate easily via the internet…

From Social Media To Social Crm 1 What Customers Want
Documents From Social Media To Social Crm 1 What Customers Want

1. IBM Global Business Services Customer Relationship ManagementExecutive ReportIBM Institute for Business ValueFrom social mediato Social CRMWhat customers wantThe first…

From social media to social crm
Business From social media to social crm

1. IBM Global Business Services Customer Relationship ManagementExecutive ReportIBM Institute for Business ValueFrom social mediato Social CRMWhat customers wantThe first…

IBM - From social media to social crm (1/2)
Business IBM - From social media to social crm (1/2)

1. IBM Global Business Services Customer Relationship ManagementExecutive ReportIBM Institute for Business ValueFrom social mediato Social CRMWhat customers wantThe first…

From Social Media to Social CRM, IBM Institute for Business Value
Business From Social Media to Social CRM, IBM Institute for Business Value

1. IBM Global Business Services Customer Relationship ManagementExecutive ReportIBM Institute for Business ValueFrom social mediato Social CRMWhat customers wantThe first…

From Social Media to Social CRM by IBM - Part 1
Business From Social Media to Social CRM by IBM - Part 1

1. IBM Global Business Services Customer Relationship ManagementExecutive ReportIBM Institute for Business ValueFrom social mediato Social CRMWhat customers wantThe first…

From Social Media to Social SRM - IBM report
Business From Social Media to Social SRM - IBM report

1. IBM Global Business Services Customer Relationship ManagementExecutive ReportIBM Institute for Business ValueFrom social mediato Social CRMWhat customers wantThe first…

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