Brainstorm Root Causes Understand How To Use Five Whys & Fishbone Diagram • Should we focus on the Y or the X? The Foundation of Lean Six Sigma The Five Whys • The…

Case Study: Clark County Improves Single Family Housing Permit Processes Using Lean To Analyze And Improve Processes By: Washington State Performance Center Summary by: Building…

Documentation & Storyboard Better Understand What Project Elements To Document Why Document? • Documenting is important because: • It helps capture the project methods,…

Case Study: Kitsap County Streamlines & Redesigns Single Family Housing Permit Process Using Lean To Analyze Processes And Reshape Operations By: Washington State Auditor’s…

Develop A Root Cause Hypothesis Better Understand How To Develop Hypothesis Statements What Is A Root Cause Analysis? • An opinion, theory, or guess around what is causing…

The 8 Wastes Learn About What Waste Is What Is Waste? • Waste is: • “muda” in Japanese • a strain on an organization’s time and resources • doesn’t add value…

Lean Six Sigma Roles Roles Help Ensure The Robust Roll Out Of Lean Six Sigma • Belt levels came from Karate • Different belts indicate different levels of expertise Lean…

Project Charter The First Step In A Lean Six Sigma Project What Is A Project Charter? • A Project Charter is a ‘contract’ between the organization’s leadership and…

Visual Management & 5S Better Understand Visual Management & The 5S Technique What is Visual Management? • Being able to look at any given process and know the…

Case Study: Pierce County Procurement Streamlines Contracting & Procurement Processes Using Lean To Standardize Processes By: Julie Griffin, Project Manager, Department…