WebSphere Process Server 6.X and 7.0 Public Knowledge Compendium Prepared by: Brian M. Petrini IBM Software Services for WebSphere Version: Date: 1.2.0 October 6, 2010 IBM…

Key facts on the update for Practitioners introducing ® ITIL 2011 Edition What we will cover • • • • • • • • • What has changed with ITIL® 2011 Edition…

About the Presenter Eranda  Sooriyabandara  is  a  member  of  the   Governance  Registry  team  at  WSO2   e-­‐mail  :  [email protected]     About  WSO2…

Contents Introduction ................................ ................................ ................................ ............................ 2 IT Service Management…

SYN107 – Get Ready for Desktops and Apps as a Service Preparing for Avalon Kevin Strohmeyer @kstroh Director, Product Marketing – Desktop and Apps Group 17 October 2012…

EX0-101_ITIL V3 newest 2012 80 questions dump Number: 000-000 Passing Score: 800 Time Limit : 120 min File Version: 1.0 Exin EX0-101 ITIL Foundation V 3.0 & ITIL Foundation…

Exin ITIL-F ITIL Foundation (syllabus 2011) Version: 9.0 Exin ITIL-F Exam QUESTION NO: 1 Which role is responsible for carrying out the activities of a process? A. Process…

Industry Edge Communications Edition Feature story: HP Enterprise Services /// Issue 001 /// Spring 2012 David Sliter on profiting from the new normal in IT and Telecom Monetizing…

1. Presentation • 1 The IT Infrastructure Library (ITIL®) is a collection of best-practice guidance on IT Service Management (ITSM). In 2007, the ITIL® body of knowledge…