My keynote talk for Eurocris2014, Rome. I make the case for reuse of research data, discuss the barriers and look at ways we are trying to overcome them.
The Service Profit Chain Customer Lifecycle Profitably Serving Customers Followed by: Part One – Linking the Customer Lifecycle and Business Logic Part Two – Developing…
ISITE's Amanda Bernard and Derek Phillips share their perspectives on user experience and content strategy in this slide deck from the Path to Personalization Webinar.…
This is the presentation from the "Discover HDP 2.1: Apache Hadoop 2.4.0, YARN & HDFS" webinar on May 28, 2014. Rohit Bahkshi, a senior product manager at Hortonworks,…
This presentation is focused on ITSM qualifications and certification schemes. Shows the difference between Certifications for Organizations (ISO 20000 Certification schemes)…