1. Customer Relationship Management Marketing Principles Dr. Mary Wolfinbarger 2. CRM Rather than market to a mass of people or firms, market to each customer individually…
1. 2. Chapter 2 Operations Strategy and Competitiveness 3. Operations Strategy Competitive Dimensions Order Qualifiers and Winners Strategy Design Process A Framework…
1. Principles of Marketing MKT3010 Chapter 13 Services: The Intangible Product Patricia Knowles, Ph.D. Associate Professor Clemson University 1 2. 2 Principles of Marketing…
1. Nokia Siemens Networks Oy “Yritysprojektien tuloksia”GIGA Final Results Promotion29.3.2011 Messukeskus, HelsinkiProjects:MaMA - Multiradio Mobile AccessUbiCAR –…
1. HR’s Turning Point: Are You Staying in Place or Moving Forward?Bill Boorman Robin Schooling, SPHR #HRFL13 2. Who We Are 3. We’re not high-tech; we hire service employees…
1. SAN FRANCISCO GLOBAL SERVICE JAM 2014 2. @SDNSF @Cooper 3. Meet your volunteer facilitators! 4. Friday 5. Housekeeping 6. What is a Jam? 7. 100+ jams working on the same…
Slide 1For Most Employees… Retirement Isnt Going to Work Overcoming the Failure of Retirement Education If you attended benefits conferences in the late 1990s, you might…
Slide 1Critical Review: Chun, C. W. (2006). An Analysis of a Language Test for Employment: The Authenticity of the PhonePass Test Tianfei (Faye) Jiang & Peipei (Christina)…
Slide 1Corporate Partnership Slide 2 KONE Corporation KONE is a leading worldwide Company in design, production and maintenance of innovative elevators, escalators and auto-walks.…