1. Principles of Marketing MKT3010 Chapter 13 Services: The Intangible Product Patricia Knowles, Ph.D. Associate Professor Clemson University 1 2. 2 Principles of Marketing…
SERVICES: THE INTANGIBLE PRODUCT 13 CHAPTER 13-â¹#⺠1 Describe how the marketing of services differs from the marketing of products. Discuss the four gaps in the Service…