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Documents ITIL Introduction

1. ITIL Introduction Linpei Zhang April, 2006 2. What’s ITIL? ITIL (Information Technology Infrastructure Library) is a framework of best practices approaches intended…

Documents ISO/IEC 20000 and ITIL

ISO/IEC 20000 and ITIL Presented By Dhananjay Anumandla Shaunak Sontakke Batch: 25 IT Topics Covered ISO/IEC 20000 Overview Why ISO 20000 ? ITIL Overview ITIL & ISO/IEC…

Documents ITIL Introduction Linpei Zhang April, 2006. What’s ITIL? ITIL (Information Technology...

Slide 1 ITIL Introduction Linpei Zhang April, 2006 Slide 2 What’s ITIL? ITIL (Information Technology Infrastructure Library) is a framework of best practices approaches…

Documents Structured Approach to Database Administration - NoCOUG - Feb 2005

A Structured Approach to Database Administration using the principles of ITIL and ITSM By Iggy Fernandez A STRUCTURED APPROACH TO DATABASE ADMINISTRATION Speaker Introduction…