Documents ITIL Introduction

1. ITIL Introduction Linpei Zhang April, 2006 2. What’s ITIL? ITIL (Information Technology Infrastructure Library) is a framework of best practices approaches intended…

Technology DEVNET-1178Key Use Cases on Prime Infrastructure Rest API

1. Key Use Cases on Prime Infrastructure REST API Sowmya Sattanathan – Product Manager Spencer Zier – Software Engineer DEVNET-1178 2. This session will cover the key…

Documents ITIL Introduction Linpei Zhang April, 2006. What’s ITIL? ITIL (Information Technology...

Slide 1 ITIL Introduction Linpei Zhang April, 2006 Slide 2 What’s ITIL? ITIL (Information Technology Infrastructure Library) is a framework of best practices approaches…