Enterprise Business Systems Learning Objectives Identify and give examples to illustrate the following aspects of customer relationship, enterprise research, and supply chain…
Chapter 8 Enterprise Business Systems James A. O'Brien, and George Marakas Management Information Systems, 9th ed. Boston, MA: McGraw-Hill, Inc., 2009. ISBN: 13 9780073376769…
Slide 1An hour with Dave and friends - Microsoft CRM David Overton Reuben Krippner Slide 2 We have a problem Slide 3 Agenda What is MS-CRM How to install and setup ISA issue…
Slide 1 Serve Your Customers Better with Microsoft Dynamics CRM Slide 2 What’s On The Agenda Today Today’s Customer Service Challenges New Choices for Managing Customer…
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