E-CRM Prepared for B. Com 4th Semester, 2009 St. Xavier s College IT DEPT, B.COM, ST. XAVIER'S COLLEGE 1 What is CRM? Customer relationship management(CRM) means moving…
Enterprise Business Systems Learning Objectives Identify and give examples to illustrate the following aspects of customer relationship, enterprise research, and supply chain…
Detailed Syllabus For ‘MBA Industry Interactive Program’ MS University (SEMESTER SYSTEM) With Specialization in Finance Human Resource Operations…
Chapter 8 Enterprise Business Systems James A. O'Brien, and George Marakas Management Information Systems, 9th ed. Boston, MA: McGraw-Hill, Inc., 2009. ISBN: 13 9780073376769…
1. Enterprise e-Business Systems 6 2. Learning Objectives Identify and give examples to illustrate the following aspects of customer relationship management, enterprise resource…
Slide 1 Facts about customer relations Cost of selling to a new customer is six times as high as to existing customer Odds of selling to a new customer = 1/7 to an existing…
Slide 1 Customer Relationship Management Slide 2 Facts about customer relations Cost of selling to a new customer is six times as high as to existing customer Odds of selling…
8-* Identify and give examples to illustrate the following aspects of customer relationship, enterprise research, and supply chain management systems Business processes supported…