1. The New Service Economy – Innovation in servicesIan Miles (University of Manchester, and HSE, Moscow) [email protected] Manchester Institute of Innovation Research…

1. Simplification & ReconciliationS-D Logic Comments on “Reciprocal Value Creation Through Service From an Inside-Out To an Outside-In Approach” by Christian Grönroos…

1. Role of Services in an Economy 2. Learning Objectives Describe the central role of services in an economy. Discuss the evolution of an economy from an agrarian society…

Slide 1Role of Services in an Economy Role of Services in an Economy Welcome to Service Management Service Management Professor James Fitzsimmons University of Texas at Austin…

1. Сервис-дизайн мышление #servicedesign fb.me/2Nova @2nova Данис Сулейманов fb.me/danis.nova @danisnova 2. Почему сервис-дизайн?…

Slide 1 The New Service Economy Slide 2 Development of the U.S. Service Sector Slide 3 Decomposition of Services Slide 4 Producer Services Why the rapid growth? (1) Growth…