1. Role of Services in an Economy 2. Learning Objectives Describe the central role of services in an economy. Discuss the evolution of an economy from an agrarian society…

1. Chapter 1 2. Why Study Service Operations?• Service firms are a large percentage of theeconomies of industrialized nations and it’sgrowing – 80% of the US economy…

Slide 1Role of Services in an Economy Role of Services in an Economy Welcome to Service Management Service Management Professor James Fitzsimmons University of Texas at Austin…

Service: The New Frontier Welcome to Service Management Professor Drew Rosen Learning Objectives Describe the central role of services in an economy. To explore the differences…

Slide 1 Service: The New Frontier Service: The New Frontier Welcome to Service Management Service Management Professor Drew Rosen Slide 2 Learning Objectives n Describe the…

* Service Management Ch. 1, Role of Services in an Economy * Learning Objectives 1. Central role of services in an economy. 2. Evolution of an economy from an agrarian society…