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SERVICE QUALITY AND LIBRARY USER SATISFACTION AMONG UNIVERSITIES IN KENYA BY KITHOME MUSYOKA D61/79058/2010 SUPERVISOR MICHAEL K. CHIRCHIR A RESEARCH PROJECT SUBMITTED IN…

SERVICE QUALITY AND LIBRARY USER SATISFACTION AMONG UNIVERSITIES IN KENYA BY KITHOME MUSYOKA D61/79058/2010 SUPERVISOR MICHAEL K. CHIRCHIR A RESEARCH PROJECT SUBMITTED IN…