Slide deck from my #Devlove session at Tokyo covering #ServiceDesign, Information Architecture, and an Enterprise Architecture framework. Latest blog post on this presentation:…

Personas and Scenarios What is a persona? ! "A persona is a user archetype you can use to help guide decisions about product features, navigation, interactions, and…

THREE POISONOUS METAPHORS IN B2B MARKETING. METAPHORS ARE POWERFUL THINGS THAT HELP US MAKE SENSE OF THE WORLD. BUT SOMETIMES METAPHORS STOP WORKING. AND LEAD US DOWN THE…

Make sure you are making the most of your mobile marketing by following the Mobile Marketing Commandments. To get the free print, head to http://mobilemarketingcommandments.com/

Bob Apollo and Doug Kessler get together to show how to align content to the B2B buyer's journey

This talk will illustrate how UX practitioners can contribute to sustainability, climate change and public health, through the medium of the bicycle! 6 cyclists were killed…

Background research on Irish consumer behaviour for National Consumer Agency's "Economiser" household budgeting tool

School Overview PS 75 is an elementary school located in Bronx, NY, in the New York City (NYC) District # 8. The school serves a total of 632 students in grades PK-5 with…

1. Art Conversations Mary Ann Reilly 2. Background Feb. 2007: Planned a Trial Unit of Study with Bilingual Teachers at a NJ middle school. Unit of Study – Unit focused…