1 Foreword This Exam Preparation book is intended for those preparing for the ITIL® V3 Foundation Exam. The Art of Service is an Accredited Training Organization for this…

1.ITIL ®V3 Certification Scheme2. New ITIL ®V3 Bridging Scheme V2 Practitioners with at least 12 credits must take the V3 Managers Bridgeandthe Managing Across the Lifecycle…

1. ITIL: AN INTRODUCTIONBalaji N,ITIL Expert, PMP, Six Sigma Category: Informative 2. IMPORTANCE OF INFORMATION TECHNOLOGY Businesses are highly dependent on IT for their…

1 Copyright The Art of Service 1 Foreword This Exam Preparation book is intended for those preparing for the ITIL® V3 Foundation Exam. The Art of Service is an Accredited…

1 Copyright The Art of Service 1 Foreword This Exam Preparation book is intended for those preparing for the ITIL® V3 Foundation Exam. The Art of Service is an Accredited…