IT Service Management Foundation Level TTT Course SAMPLE 1 ITIL V3 QUESTIONS Version 1.2 1 Page of 69 TOC of ITIL Questions (Module Wise) 1 Service Strategy..........................................................................................3…
1. Introduction to the ITIL ServiceManagement FrameworkITIL® is a registered trade mark of the Cabinet Office. The Swirl logo™ is a trade mark of the Cabinet Office. IT…