INTRODUCTION The soft drink market is one of the biggest markets all over the world and growing at very rapid speed. The major player in the soft drink industry is Coca-Cola,…

TREND HUNTER Crowdsourced Insight T M 2010 TREND REPORT SAMPLE The TREND HUNTER 2010 Trend Report is packed full of delicious trends collected from around the globe by the…

1. St. Louis · October 15, 2014 2. Our Focus Today• Economy? Customer-Centered Economy?• Why is this important?• What challenges do businesses face?• How are they…

1. TREND HUNTER 2010 TREND REPORT SAMPLE Crowdsourced Insight The TREND HUNTER 2010 Trend Report is packed full of delicious trends collected from around the globe by the…

1. TREND HUNTER 2010 TREND REPORT SAMPLE Crowdsourced Insight The TREND HUNTER 2010 Trend Report is packed full of delicious trends collected from around the globe by the…

1. Most Notable TweetsNew York Net Promoter Conference #NPS2010 2. Over 450 customer experience professionals gathered in New York to discuss customer experience trends for…

1. QUALITY MANAGEMENT Total quality management TQM 2. What is Quality • Quality of products or services are not determined by producing companies. • Determined by customers.…

1. Guy Stephens London, 5 thOctober 2011 Chinwag: When customer service goes social 2. … global conversation... "A powerful global conversation has begun. Through…

1. SALES TECHNOLOGY : SELLING WITH AUGMENTED REALITY 12 Hilton Street, Manchester, M1 1JFwww.hiddenltd.com+44 (0)161 236 8181 Copyright © Hidden Creative Ltd 2. One of the…

Slide 1Prof. dr Nataša Gospić, University Belgrade 15-16 December 2009 ITU-D Regional Workshop, Cairo 1 Regional Workshop on Assistance to the Arab Region for the implementation…