Slide 1Tasks of the Help Desk Operator Help Desk Operator Skills for Call Processing 1 Slide 2 Help desk operators need skills other than technical and problem solving to…
Slide 1Professionalism, Telephone and Email Etiquette Presenter Nicole Brantley City of Savannah Slide 2 Professionalism What is it? Who is it expected from? How is it measured?…
Slide 11 Fabled Customer Service How to Execute Fabled Customer Service Gary Elekes 615-579-7995 [email protected] Slide 2 2 Todays Purpose 1.To discuss and learn customer…
1. Telemarketing industry’s main medium to reach and persuade customers is through the telephone. If you’re involved in telemarketing, you know how important every phone…