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Community Management Playbook
Business Community Management Playbook

Online communities have taken hold among businesses, to connect employees, customers and partners. However, community management as a profession is largely misunderstood…

Social Business Planning
Business Social Business Planning

Edelman's approach and methodology for doing business in a connected age.

Community Engagement: Managing Communities Across Digital Embassies
Business Community Engagement: Managing Communities Across Digital Embassies

Community engagement is at the core of social media. "Digital Embassies" such as your organization's presence on Facebook and Twitter must not only be launched…

Social Business for Complex Organizations
Business Social Business for Complex Organizations

Complex organizations must integrate social into how they do business despite the shifts needed to make it happen. Contact David.Armano[at]Edelman.com for more information…

16 Managing Communication
Documents 16 Managing Communication

Chapter 16 Managing Communication ©2004 by Nelson, a division of Thomson Canada Limited 1 What Would You Do?     Buckman Labs is facing communication problems…

Laws of Simplicity, Revisited
Design Laws of Simplicity, Revisited

When I developed the laws of simplicity, I made these images shortly after. I'm now trying to remember what I was thinking back then .. -JM

Chapter 1
Documents Chapter 1

1 COMPETING WITH OPERATIONS Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall. For Operations Management, 9e by Krajewski/Ritzman/Malhotra © 2010 Pearson…

#brandvandals and internal communication - an overview by Rachel Miller
Education #brandvandals and internal communication - an overview by Rachel Miller

An overview of the latest book, #brandvandals by Steve Earl @mynameisearl and Stephen Waddington @wadds (Bloomsbury, 2013). Internal communication and social media strategist…

EuroPython 2014 Devops Risk Mitigation
Internet EuroPython 2014 Devops Risk Mitigation

The (perceived) risk of the DevOps is that too many people get the right to "break" the platform. Test Driven Infrastructure is about adapting proven ideas from…

''What to Expect from Latin American Economies in the Current Global Context?'
Economy & Finance ''What to Expect from Latin American Economies in the Current Global Context?'

Latin America has changed both in politics and economics. It is now better prepared to weather global instability. Volatility has returned to Latam markets, but we expect…