Get the content strategy you want by tying your work to the things that matter to business, savvy metrics, intentional stakeholder management, and maximizing the capacity…

BAs can cover both a breadth and depth of domains, but the way in which most organisations view and leverage Business Analysis does not always match the broader perspective…

For this event Merv Wyeth used a case study approach, drawing on examples from his background, experience and interest in policing, criminal justice and digital technology…

Complex organizations must integrate social into how they do business despite the shifts needed to make it happen. Contact David.Armano[at]Edelman.com for more information…

Slides from my Collaborative Research workshop from Webstock 2014. Buy the book: Just Enough Research

Slides from a half-day workshop I gave in Lisbon, on June 5, 2014.

Presented at Big Design Conference in Oct. 2013. Can we finally let go of the Designer/Wizard Myth? Not that it wasn’t an enchanting tale: The socially awkward genius all…

slides from my Web2 Expo Berlin 08 workshop

Presentation by Laura Seiffert, Junior Policy Analyst, and Daniel Trnka, Senior Policy Analyst, OECD, at the 6th Expert Meeting on Measuring Regulatory Performance: Evaluating…