The service sector currently contributes most to Germany’s Gross Domestic Product. Yet, while the German public cares a lot about being the world’s largest exporter of…

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Microsoft Solves BYOD Using Microsoft System Center Configuration Manager and Windows Intune 13 | Microsoft Solves BYOD Using Microsoft System Center Configuration Manager…

Servicise: Thinking beyond products N E X T 2 0 1 3 / A P R I L 2 3 , 2 0 1 2 Katrin Dribbisch & Martin Jordan, Service Design Berlin What to expect from today ⢠Why…

Mapping outstanding service experiences N E X T S E R V I C E D E S I G N / O C T O B E R 8 , 2 0 1 2 Manuel GroÃmann & Martin Jordan, Service Design Berlin Martin User…

Mapping outstanding service experiences S D N C O N F E R E N C E PA R I S / O C T O B E R 2 8 , 2 0 1 2 Katrin Dribbisch Manuel GroÃmann Martin Jordan & Olga Scupin,…

This is Service Design D M Y S Y M P O S I U M / J U N E 7, 2 0 1 2 Olga Scupin & Martin Jordan, Service Design Berlin Is this designed to the final extent? Image: Daimler…

Overview of iPass and its enterprise mobility offering

Overview of the Riverbed Performance Management suite of products

Delivering Quality of Experience in Multimedia Networks Harold Batteram, Gerard Damm, Amit Mukhopadhyay, Laurent Philippart, Rhodo Odysseos, and Carlos Urrutia-Valdés Next-generation…