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Technology Improve your UX: how to stop being angry and start empathising

Hi, I’m Chris. I’m the Incredible Hulk. I get ANGRY. It’s not an empowering anger. I’m basically a toddler. I was an angry teenager. Heavy metal, Pink Floyd … you…

Design Personas tool for empathy

Steve Baty Personas A Tool for EmpathyMeld StudiosEmail: [email protected]: @docbaty 1 Designing for people steve baty pg File:Pound_layer_cake.j ipedia.org/wiki/http://en.wik…

Business Design Thinking Beyond the Bounds of Your Own Head

THOMAS WENDT UX Strategist Surrounding Signifiers @thomas_wendt WILL EVANS Managing Director The Library Corporation @semanticwill WHO ARE WE? What is Design Thinking? “Everyone…

Business Negotiating: A Practcal Approach

Negotiating Negotiating A Practical Approach Alternatives Let us never negotiate out of fear, but let us never fear to negotiate. JFK BATNA: Best Alternative to a Negotiated…

Business What makes a data-story work?

What makes a data-story work? Amit Kapoor Kavitha Ranganathan Emotion & Empathy I am blind Emotion & Empathy It is spring & I am blind Persuasion Logos + Ethos…

Documents Med University

Med University Wright & Filippis Med University Wright & Filippis Partnering to Enhance Your Success Customer Service Workshop CS101 Quality Customer Service We all…

Health & Medicine Swissnex Sf 2009 Meditation Talk

Slide 1 Raison et al. Trend Immun, 27:24-31, 2006 Chronic Stress, Depression and the Stress System HPA Axis Increased activity Develop resistance Loss of circadian variation…

Business Emotional Intelligence - Assessing and Developing Competencies

MENTORING AND COACHING SKILLS EMOTIONAL INTELLIGENCE â ASSESSMENT AND DEVELOPMENT OF COMPETENCIES CHARLES COTTER 5-6 AUGUST 2014 TRAINING PROGRAMME OVERVIEW Defining the…

News & Politics Creating a Voice: Communications Capacity Building in the Middle East by Mohamed Al-Ayed

ICCO Summit 2013 Presentation by Mohamed Al-Ayed, CEO of TRACCS, the biggest independent communications group in the Middle East and North Africa. The presentation was delivered…

Marketing From Content to Conversion - Optimizing Web Forms to Increase Content Marketing ROI

Slides created for a live webinar that aired on August 12, 2014. The webinar was sponsored by Formstack, an online form building tool, and featured content marketer Ann Handley…