For: Application Development & Delivery professionals The Forrester Wave™: Web Content Management For Digital Customer Experience, Q2 2013 by stephen powers and David…
1. HOW TOSURVIVE "IN A FAST-CHANGING " WORLD WITH DISRUPTIVE TECHNOLOGIES, " "TRANSFORMATION AND NEW BUSINESS MODELS 2. AGREAT BUSINESS MODEL BEGINS WITHTHE…
The realignment of, or new investment in, technology and business models to more effectively engage digital customers at every touchpoint in the customer experience lifecycle.…
1. Digital Product5A 3190 DMCMDavid Edmundson-Bird 2. Digital ProductSo what’s the problem?You have to produce a digital marketing strategy posterYou have to create a market…
1. Lightning Talk1Create Digital MiraclesCombining Nuxeo and HippoUsing CMIS to present relevant assets in HippoOctober 9, Paris Bas van Leeuwen, Community Manager 2. Lightning…
1. So Near Yet so Far Why Utilities Need to Re-energize Their Digital Customer Experience 2. Mind the Gap: How a Digital Divide is Compromising the Utility Customer Experience…
1. Webinar: How to Improve Your Company’s UX Capabilities: Let Your Methods Drive Your Plan Jeff Horvath, Principal at Balanced Experience #uzwebinar 2. Jeff Horvath, Ph.D.…
1. Measuring Usability LLC Combining Quantitative & Qualitative Data in a Single Large-scale User Research Study Measuring Usability Airline Benchmark Data 2. Jeff Sauro…
1.So Near Yet so Far Why Utilities Need to Re-energize Their Digital Customer Experience 2. 2 Utilities Face Growing Customer Dissatisfaction There is simmering discontent…