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Business The Digital Divide in Utilities; the growing gap between customers and Utilities

1. So Near Yet so Far Why Utilities Need to Re-energize Their Digital Customer Experience 2. Mind the Gap: How a Digital Divide is Compromising the Utility Customer Experience…

Technology So Near Yet so Far: Why Utilities Need to Re-energize Their Digital Customer Experience

1.So Near Yet so Far Why Utilities Need to Re-energize Their Digital Customer Experience 2. 2 Utilities Face Growing Customer Dissatisfaction There is simmering discontent…

Documents The Digital Utility Findings and Recommendations Results Summary Final 0

The Digital Utility: Findings and Recommendations Sponsored by: Capgemini Table of Contents Executive Summary Situation Overview Project and Findings Recommendations for…

Business Emergence and transformation of digital utilities in the “smart” era

By Jonathan D Loretto and Michel van Zutphen Oracle Open World 2013 Content: The Emergence of the Digital Utility Reinventing the Digital Customer Experience