Auto dealers are constantly looking for ways to get an edge in the digital age, yet many continue to follow the same sales and advertising practices that they’ve been using…

In our ninth annual report, we see how consumers are both welcoming and resisting technology's growing omnipresence in our lives. For many, technology serves as a gateway…

Negotiation tips from the 2013 California Litigation Lawyer of the Year (CLAY Award), Jon Mitchell Jackson. This is the same approach I use to negotiate multi-million dollar…

These days, “meeting” is a dreaded word around the office. A recent study in The Salary Reporter found that 9 out of 10 workers prefer to interact in any other way than…

Why aren’t users clicking that big red Donate button you created? Why can’t they complete your online form? User experience experts Jennifer Romano Bergstrom and John…

User Experience (UX) theory and practice can be confusing for the uninitiated. This talk outlines a set of UX Axioms designers and developers alike can use to integrate UX…

User Experience (UX) theory and practice can be confusing for the uninitiated. This talk outlines a set of UX Axioms designers and developers alike can use to integrate UX…

Early on as a Designer I had the privilege to work with some big brands, like: Verizon, Mission Foods, Nokia, and Sabre. Most of my projects were rooted in web applications.…

A really short introduction to the basic elements of brainstorming. 45 pages with minimal text and a lots of examples.

Valero Energy Partners recently announced its first dropdown acquisition from Valero Energy.