Auto dealers are constantly looking for ways to get an edge in the digital age, yet many continue to follow the same sales and advertising practices that they’ve been using…

What is social media? How can your organization effectively use social media tools including Facebook, Twitter, blogs, and YouTube to gain a competitive advantage and win…

Presented on Axiom Groupe conference "Innovative payments, Security and Cards 2014" in Brussels, march 2014

A basic framework for thinking about brands -- I created this presentation as an introduction to the thinking and social brand strategy offerings my company (9teen9d) provides…

Keynote from Academic Library 2.0 conference.

While without grammar little can be conveyed, without vocabulary, nothing can be conveyed. - David Wilkins, British linguist

Work isn't what it used to be, which means training should have changed too, but has it? In this paper from learning expert, Harold Jarche, we learn what the learning…

Ferwa Chevel & Mira Uttamchandani