Business Customer Journey Mapping made easy

1. Customer Experience Journey Mapping Made Easy Four steps to understand and improve your customers’ most important journeys. Jim Tincher, Heart of the Customer 2. Or…

Design Create a User Experience Mindset Within Your Organization by Conducting Customer Journey Mapping -.....

1. Customer Journey Mapping, Create a UX Mindset within Your Organization Shima Kazerooni Principal User Researcher, Informatica UXPA 2015 @shkazerooni #UXPA2015 2. About…