1. Level 5 Diploma in Management and LeadershipWelcome to Unit 5008 Marketing Planning with Katherine Bulland Brendan Fawcett 2. Learning objectives You should be are able…
1. HELGE TENNØ JOKULL PREMIUM PUZZLE The customer gap, and future of CUSTOMER INTERACTIONs WWW.180360720.NO IMAGE BY DAMON JAH ON FLICKR: HTTPS://WWW.FLICKR.COM/PHOTOS/DAMONJAH/…
Slide 1 Slide 2 CRM: Customer Relationship Management Slide 3 Objectives CRM is a strategy… CRM & SCM are the company’s DNA Collaboration is the key to a leadership…