1. Surveying and Building Your CRM Future: Achieving High Performance with a New CRM Software Decision-Making Model 2. 3 Surveying and building your CRM future 3. Surveying…
1. INFORMATION TECHNOLOGY IN BUILDING CUSTOMER RELATIONSHIP MANAGEMENT Presented by: Babina K Baburajan Lijin Johnny 2. Origins of CRM technology • In 1970’s : standalone…
Slide 1 Slide 2 CRM: Customer Relationship Management Slide 3 Objectives CRM is a strategy… CRM & SCM are the company’s DNA Collaboration is the key to a leadership…
Winning at CRM: New Rules for Business Managers Jill Dyche Partner, Baseline Consulting Group Author of The CRM Handbook Baseline Consulting is a multi-vendor systems integration…
Slide 1 May 2013 Umberto Milletti, CEO @umberto Accelerating Revenue with CRM Intelligence⢠Good morning Welcome to Summit 2013! Thank you so much for joining us. We are…