Shri Sai Institute of Engineering and Technology Shri Sai Institute of Engineering and TechnologyShri Sai Institute of Engineering and Technology(Approved by AICTE, Affiliated…

What is Marketing? (Chapter 1) Objectives To define marketing and outline steps in marketing process. To explain the importance of understanding customers, and to identify…

CRM INTRODUCTION CRM is not only about customers insights, understanding & offers. It involves providing services & information about the product to a customer when…

Wisdomsourcing is the next stage in the evolution of crowdsourcing which in turn evolved from brainstorming. This document presents the collaborative tools of brainstorming,…

Page 1 of 16 Week 5: Hypothesis Testing II: One Sample Hypothesis Tests - Lecture Print This Page This lecture uses MathML to make math formulas more readable. Learn more.…

CUSTOMER SERVICE OBJECTIVES       Realize the importance of customer service in the business world Understand the role of a CSR Learn the skills essential…

A REPORT ON ANALYSIS OF PRODUCT PORTFOLIO AND MANAGING THE CUSTOMER RELATIONSSIP MANAGEMANT IN AXIS BANK EASTEARN INSTITUTE FOR INTERGRATED LEARNING IN MANAGEMENT BY, SAMIR…

Chapter 6 Progressive delivers the unexpected – Progressive Insurance Case description It’s a steamy Saturday in Houston, a day so piping hot that one would gladly consider…

1. CUSTOMER SERVICE 2. UnderstandingA Customer “ Customers are the most respected guests in our premises. They are not dependent on us. We are dependent on them. They are…