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Technology Procurement strategy for economic recovery

1. An English view on procurement during economic downturn:Is it enough? Dr Gordon Murray 2.   3. The procurement strategic dilemmaReduce costs to pay for council services…

Documents Changes to Ordnance Survey - the options

Changing Ordnance Survey The options Most people will agree that maps are really useful (though they're a bit of a pain to fold up again). Just how useful they are has…

Business Digital Mentors Project

1. Digital Mentor Campaign Caroline Chambers May 2009 2. Communication haschanged dramatically 3. Baby Boomer born 1946-1961 4. Generation X – Born 1961-1981 5. Generation…

Documents Safeguarding your business 16.09.10

1. Business Continuity: What’s in it for you? Vicki Bales Peterborough City Council Resilience Services 16 thSeptember 2010 2. Business What? 3. Resilience Services Emergency…

Government & Nonprofit Streetlife: Our must-add-value approach to social media | Matt Woor | October 2014

1. Streetlife: Our must-add-valueapproach to social mediaPresented by:Matt WoorSocial Media and Customer Satisfaction Co-ordinatorSuffolk County Council 2. What are we going…

Education Supporting people to live at home

1. Supporting people to live at home Carelinkin North SomersetDave Ostry, Customer Insight team, North Somerset Council 2. What is Carelink? Support for vulnerable people…

Technology Ruth edge presentation

1. Changes in the ServiceParadigm for Councils?Integrated, citizen-centric service delivery (vs answer depends on which Council department you talk to)?Electronic service…

Technology Southampton

1. Southampton City Council The story of ‘Stay Connected’21.11.2013 2. Presentation contents• • • • • •Before and after – pre July 2012 and post July 2012…

Business Dawn Flook Beyond 2010 BCC SMART Delivery

1. Smart DeliveryDawn Flook – Customer First Programme Delivery Manager 21 stOctober 2010 2. Agenda What is Customer First? How are customers using self-service? Cost and…

Documents Group Feedback Performance & Quality Improvement.

Slide 1Group Feedback Performance & Quality Improvement Slide 2 Diane Robertson Jim Lamond Alan Forsyth Marina Naylor Colin Shand Gavin McGregor Margaret O'Connor…