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Documents Enterprise Overview February 2009. All Rights Reserved © Alcatel-Lucent 2009 2 | Enerprise Overview...

Slide 1Enterprise Overview February 2009 Slide 2 All Rights Reserved © Alcatel-Lucent 2009 2 | Enerprise Overview | February 2009 Agenda Alcatel-Lucent Enterprise Organization…

Documents A Practical Approach to Customer Centric Interactions Reinventing Global Sourcing: Cloud, Mobile and...

Slide 1 Slide 2 www.teamhgs.com A Practical Approach to Customer Centric Interactions Reinventing Global Sourcing: Cloud, Mobile and Social “…Business agility is being…

Technology An architecture for mobile communications innovation in Contact Center

1.An architecture for mobile communications innovation in the contact center Keeping up with mobile-connected customers It is a business maxim that the more a company knows…

Business BBA Voka 2009 03 Testimonial Alcatel

1. Alcatel-Lucent Overview March 2009 Ravi AILAWADHI Vice President : Vertical & Global Accounts 2. Alcatel-Lucent at a GlanceR&D PROFILE Budget: €2.4 billion Active…

Technology Integrating online and offline channels

1. Uplift Revenue and Minimize Costs by Integrating Online and Offline ChannelsChris Lord@Chris_HGSSenior Vice President, Global Growth Strategy and MarketingHGS – Hinduja…

Business How to Enhance the Agent Experience for Better CSAT & KPIs

1. How to Enhance the Agent Experience for Better CSAT and KPIs Published by Arm Your Agents with Their Own Personal AssistantA Special Report for Customer Service and Contact…

Documents 17 th Jan 06 IP40 Sales Brief. 2Plantronics, Inc. Contact Center Desktop – The changes...

Slide 1 17 th Jan 06 IP40 Sales Brief Slide 2 2Plantronics, Inc. Contact Center Desktop – The changes Infrastructure in the contact center is now following the trends previously…

Documents 24 April 2006Astound Technologies LLC1 Multi-Media, Voice and Data Integration to Dramatically...

Slide 1 24 April 2006Astound Technologies LLC1 Multi-Media, Voice and Data Integration to Dramatically Improve Agent Performance Astound Technologies LLC Empowering your…

Documents NEC Business Connect

Business Co nne CT All-in -on e Co ntact Center, Operator and U nif ed Com municati ons solution www.nec-unifed.com 22 Business ConneCT • One solution for Employees, Operators…