Customer Relationship Management Presentation By: CHIRAG NAGPAL Agenda • • • • • • • • • What is CRM? Components of CRM Aspects of CRM Approaches of CRM…

CRM ± An Overview Section H1 ± Group 2 CRM ± An Overview Contents What is CRM ? History of CRM How it can be used ? Aspects of CRM Various CRM Suites Examples ! Market…

Slide 1 CHAPTER 11 Customer Relationship Management and Supply Chain Management Slide 2 CHAPTER OUTLINE 11.1 Defining Customer Relationship Management 11.2 Operational Customer…

Slide 1 Data Center Network Infrastructure and Security Topics Slide 2 Best practices Best Practice is a management idea which asserts that there is a technique, method,…

A study by F. Hannich, B. Rüeger, C. Scherrer, B. Gehring, R. Seiler, S. Müller, M. Hüttermann, D. Kübler and M. Stadelmann sponsored by the Swiss Post Office…

i am sabyasachi patra. this is the project report of a study on customer relationship management for ING vysya Bank.