1. MARKETING AUTOMATION: DIS UPTING THE STATUS QUO Research from 1396 B2B marketers in 2013 reveals what marketers should demand from the next generation of marketing automation…
1. 1. WHAT IS SOCIAL MEDIA?2. WHY SHOULD I CARE?3. WHAT CAN WE DO? 2. WHO ARE YOU? 3. THE OVERWHELMED 4. YOU RE NOT ALONE 5. 1. WHAT IS SOCIAL MEDIA?2. WHY SHOULD I CARE?3.…
1. Connect. Interact. Engage. 2. Preparing for the customer service of tomorrow starts TODAY 3. Search & Display Marketers know much more about me 4. than the customer…
1. SocialTurbocharging Customer Service Through SocialTechnologies 2. Kate LeggettSenior Analyst, Forrester Research @[email protected]//blogs.forrester.com/kate_leggett…
Slide 1The Operators Dilemma Resolved Relieving Network Load While Improving QoE Presentation to the P2P & Video Conference / October 27, 2008 Energize Your Network Slide…
Slide 1Author: Thomas Strapko Slide 2 The Marketplace is a conversation, companies can either join the conversation or go crazy trying to shout their message at it. Jim Stearne…
1.Safe Harbor StatementThe following is intended to outline our generalproduct direction. It is intended for informationpurposes only, and may not be incorporated into anycontract.…
Accenture Insurance Claims Customer Survey Why claims service matters Key findings • Customers are generally satisfied with their insurance providers • However, almost…