Linking Customer Experience Metrics to ROI: Attainability and Actionability for Any Company Successfully Driving Customer-‐Centric Culture and Ini8a8ves Through…
THOMSON REUTERS PRESENTATION TEMPLATE Insight into Action: Driving Engagement through the Web Christopher Kraft Senior Director, Product Management Innovation Forum 2010…
Hear a new approach to predicting IT and business performance. Join TeamQuest Director of Market Development Dave Wagner as he explains why old, traditional methods are failing.…