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Business Clicktools customer appreciation & success event 2013

1. From Clicktools with Love David Jackson !#CASE13I want to begin by thanking you for being here but most of all for being customers. You are our raison d’être.!I…

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SERVICE DESIGN 1 What is Service Design? Service Design is all about making the services we use usable, easy, and desirable. Focused on creating experiences using a combination…

Business Who Should Lead Customer Experience?

Who Should Lead Customer Experience? A Guide to Building Organizational Structure for Your Customer Experience About Prophet We believe there is a better way to grow and…

Technology The Internet of Things solutions deliver real impact to the enterprise

The Internet of Things solutions deliver real impact to the enterprise + © 2015, LogMeIn, Inc. Speakers Andy Castonguay Principal Analyst Sean Lorenz Sr. Product Marketing…

Software Build Better CX with Genesys and Zendesk

Build Better Customer Experiences with Genesys and Zendesk Build Better Customer Experiences with Genesys and Zendesk Quick logistics check: Please make sure your laptop…

Documents brandinnovators2015trends-150105172645-conversion-gate01

1. Brian Solis principal analyst & author @briansolis DISRUPTIVE TECHNOLOGY TRENDS 2015 - 2016 2. The Future is Already Here 3. The Future is not What We Were Told It…

Technology 25 Disruptive Technology Trends 2015 - 2016

1. Brian Solis principal analyst & author @briansolis DISRUPTIVE TECHNOLOGY TRENDS 2015 - 2016 2. The Future is Already Here 3. The Future is not What We Were Told It…

Documents Consumer Trends for the next 10 years connected.thoughts consumer trends

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Business Refine Customer Engagement

1. REFINE CUSTOMER ENGAGEmENT Make personalized connections with customer in real time. 2. END-TO-END CONSUMER ENGAGEMENT Today’s consumers are just a click away from product…