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Business Spredfast 7 whiteboard sessions guide

1. The 7 Whiteboard Sessions Every Social Media Strategist Needs to Have in 2012 The biggest areas for opportunity and resolution across the enterpriseSOCIAL MEDIA PLAN CONTENT…

Design Service Design Workshop: Designing the Customer Experience

1. Service Design –Designing the Customer ExperienceWorkshop 2. So, what is this about?The following slides are a summary of a service designworkshop we facilitated in…

Technology PSS Help Corporate Overview

1. PSS Help 2. PSS Introduction We help organizations with their journey from being contact centers with IVRs into integrated channels that produce a better customer experience…

Business GDS International white paper - 7 Whiteboard Sessions for Social Strategists

1.The 7 Whiteboard Sessions Every Social Media Strategist Needs to Have in 2012 The biggest areas for opportunity and resolution across the enterpriseSOCIAL MEDIA PLAN CONTENT…

Technology 2013_10 BayCHI Welcome Slides

1.Welcomes You October 8, 2013 2. Tonight’s Program… Customers Included Mark Hurst, Creative Good 3. Tonight’s Speaker… Mark Hurst, who founded Creative Good in 1997,…

Documents Peter van der Putten: Demystifying Big Data for ProjectWaalhalla

1. Peter van der Putten 2. T, H  D  T or F D  H, T 3. Peter van der Putten 4. Messages / Why Important Why it is important to listen to this talk / hook Monetize…

Business What's Next & The Buzz Report - Podcamp Toronto

1. brought to you by: Sean Moffitt, Agent Wildfire What’s Next in Canadian Social Media, WOM & Community Building 2. Perhaps a premature announcement, but why wait.…

Business Work Orders & Scheduling | Transforming the Industry with Mobile Enterprise Solutions

1. TRANSFORMING THE INDUSTRY WITHMOBILE ENTERPRISE SOLUTIONS Work Orders & Scheduling 2. Do you think your organization can perform these tasks more efficiently?Dispatching…

Business N2 Nolla - Service design as a tool for strategy creation

1. Service design as a tool for strategy creation ABB | Laura Invenius N2 Nolla | Lotta Buss 13.11.2013 2. Content 15ABB and N2 NollaKey insights26Process and MethodsSummary3Tools…

Design Global service jam 2014 tampere finland tarinakone story design on dramatic storytelling and service...

1. STORY ENGINE GLOBAL SERVICE JAM TAMPERE 2014STORY BASED SERVICE DESIGN FOR BETTER CUSTOMER EXPERIENCES? Anne Kalliomäki - www.tarinakone.fi/en 2. STORY TURNS A SERVICE…