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Education Http _=chr_industry_powerpersonalservice

1.CHR Industry Perspectives, No. 1, September 2006The Power of Personal Service:Why It Matters • What Makes It Possible• How It Creates Competitive Advantage by Barbara…

Travel 2011 travel industry benchmarking

1.2011 Travel Industry Benchmarking: Marketing ROI, Opportunities, and Challenges in Online and Social Media Channels for Destination and Marketing FirmsCornell Hospitality…

Travel Brand segmentation in the hotel and cruise industries

1.Cornell Hospitality ReportBrand Segmentation in the Hotel and Cruise Industries: Fact or Fiction?by Michael Lynn, Ph.D.Vol. 7, No 4, February 2007www.chr.cornell.edu2.…

Travel What worries managers

1.Key Issues of Concern in the Lodging Industry: What Worries ManagersCornell Hospitality ReportVol. 9, No. 4, March 2009by Cathy A. Enz, Ph.D. www.chr.cornell.edu2. Advisory…

Travel Ten principles for designing an effective customer reward program

1. Building Customer Loyalty:Ten Principles for Designing an Effective Customer Reward ProgramCornell Hospitality ReportVol. 10, No. 9, June 2010by Michael McCall, Ph.D.,…

Documents The future of revenue management cornell university

1. The Future of Hotel Revenue ManagementCornell Hospitality ReportVol. 10, No. 14, October 2010by Sheryl E. Kimes, Ph.D.www.chr.cornell.edu 2. Advisory BoardRa’anan Ben-Zur,…

Documents Constituent Mail Analysis Project Emory University Center for Technology Initiatives IASSIST 2003.

Slide 1 Constituent Mail Analysis Project Emory University Center for Technology Initiatives IASSIST 2003 Slide 2 Slide 3 Volume Filing system (filed by system-assigned document…

Documents A COMMUNITY OUTREACH FEEDING HUNGRY ELEMENTARY SCHOOL CHILDREN IN FLORENCE COUNTY

A COMMUNITY OUTREACH FEEDING HUNGRY ELEMENTARY SCHOOL CHILDREN IN FLORENCE COUNTY Florence, SC A nonprofit 501 (c) (3) organization HUNGER As a result of being hungry, have…

Education Developing a sustainability measurement framework for hotels

1.Developing a Sustainability MeasurementFramework for Hotels: Toward an Industry-wide Reporting StructureCornell Hospitality ReportVol. 11, No. 13, July 2011by Eric Ricaurtewww.chr.cornell.edu2.…