1.2011 Travel Industry Benchmarking: Marketing ROI, Opportunities, and Challenges in Online and Social Media Channels for Destination and Marketing FirmsCornell Hospitality…
1.Developing a Sustainability MeasurementFramework for Hotels: Toward an Industry-wide Reporting StructureCornell Hospitality ReportVol. 11, No. 13, July 2011by Eric Ricaurtewww.chr.cornell.edu2.…