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Documents Response best practice webinar 12 feb2014 2

1. © CustomerGauge / Directness BV BOOST YOUR RESPONSEMaximising Your Net Promoter® Feedback 14 February 2014 *Net Promoter, NPS, and Net Promoter Score are trademarks…

Health & Medicine Complex Patient Journeys

1. Complex Patient Journeys Note: Best viewed in slide show mode 2. About the speakerMatthew P. Hall , CEO Human Care Systems, Inc. Direct: 617.649.2118 Mobile: 617.501.1818…

Presentations & Public Speaking Surprise your customers in 20 ways

1. 20 WAYS TO SURPRISEYOUR CUSTOMERS1 2. THE ROAD TO GREAT CUSTOMEREXPERIENCE2Source: Bain & Company 3. 3WHY SURPRISEYOUR CUSTOMERSIS SO IMPORTANT. 4. 4We spend most…

Business PEM Patient Equity Management

1. Got patients? Healthcare IT Strategy 2. It’s called VRM, Vendor Relationship Management 3. “ Retention is for wimps.We measure the percentage of patients who have…

Documents 4A’s Transformation 2013 - March 11 - Creative Director's Panel

1. Source: Bain & Company© 2013 co:collective llc2011 1 2. “Loyalty” Source: Bain & Company© 2013 co:collective llc2011 2 3. 80% of CEOs believetheir productsare…

Economy & Finance Bradesco Fórum de Arquitetura

1. III FÓRUMThis information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without…

Documents Evviva Brands Overview Short

1. Introducing Evviva Brands www.evvivabrands.com 2. Our Model We are a specialized strategy consultancy: We develop leadership and employer brands.We connect them with our…

Business S A S001 Martin 091707

1. John Ball Vice President Service and Support Product Line Track: Service and Support Keynote 2. Safe Harbor Statement “ Safe harbor” statement under the Private Securities…

Documents Zuberance Overview General

1. Energizing Brand AdvocatesZuberance IntroductionAlicia Molnar, Regional Sales Director, East January5th, 2011 2. Overview CompanyBackground Brand Advocates and How They…

Business Empowering India - Cover Story (Business Digest, Jan 2012)

1. BUSINESS DIGEST VOL. NO. 8 ISSUE NO. 10 JANUARY 2012EMPOWERINGINDIAImproving BusinessPranab Mukherjee, Anand Sharma and Arun Jaitleyat FICCI’s 84th Annual General Meeting…