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1. Leveraging Lean Store Operations to Improve the Customer Experience July 23, 2009 2. Agenda • Introduction • What is Lean Retail • The Current Store Experience •…
1. Leveraging Lean Store Operations to Improve the Customer Experience July 23, 2009 2. Agenda • Introduction • What is Lean Retail • The Current Store Experience •…
1. Leveraging Lean Thinking In Credit Unions Deliver Great Member Service While Keeping Expenses Down September 30, 2009 2. Agenda • Introduction • What is Lean • Why…
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