1. Leveraging Lean Thinking In Credit Unions Deliver Great Member Service While Keeping Expenses Down September 30, 2009 2. Agenda • Introduction • What is Lean • Why…
1. Leveraging Lean Thinking In Credit Unions Deliver Great Member Service While Keeping Expenses Down September 30, 2009 2. Agenda • Introduction • What is Lean • Why…
1. 2. Going the Extra Mile for ASTONISHING Member Service! Making a memorable experiencefor your members 3. INTENTIONS Take-aways: Simple steps for you to use in the workplace…
FEBRUARY 2013 LOOKING BACK… THE MORE THINGS CHANGE, THE MORE THEY STAY THE SAME Inside: Looking back at implants PLUS: Fire inspections — do you need to comply? A call…
FEBRUARY 2013 LOOKING BACK… THE MORE THINGS CHANGE, THE MORE THEY STAY THE SAME Inside: Looking back at implants PLUS: Fire inspections — do you need to comply? A call…