© 2007 Jama Software
The State of Requirement Management
© 2007 Jama Software
Portland, OregonDowntown Headquarters
John Simpson
© 2007 Jama Software
About the Survey
203 professionals worldwide
40% business analysts
Companies big and small
Diverse industries
© 2007 Jama Software
© 2007 Jama Software© 2008 Jama Software
“Managing the rapid change of requirements and traceability is our toughest challenge.”
Take-away: Fundamentals still apply
- Survey participant
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© 2007 Jama Software© 2008 Jama Software
“We’re a fast follower. We watch the
competition closely and then make it better.”
Take-away: Speed does matter
- Survey participant
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© 2007 Jama Software© 2008 Jama Software
“Lavish R&D budgets don’t deliver better
performance. Customer focus does.”
Take-away: Ask your customers
- Booz Allen Hamilton,Global Innovation 1000 Report
© 2007 - 2009 Jama Software. All rights reserved.
How often do you elicit requirements from your customers?
Live Poll Question
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© 2007 Jama Software© 2008 Jama Software
“Our goal is to deliver quality software in a
reduced timeframe using an iterative approach to
development and systematic testing.”
Take-away: Enhance and release
- Survey participant
© 2007 Jama Software
© 2007 Jama Software© 2008 Jama Software
Take-away: Complexity impacts success
TeamScope Success
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“You have to manage change effectively, or it
will manage you.”
Take-away: Change is a reality – manage it
- Survey participant
© 2007 - 2009 Jama Software. All rights reserved.
Is change management an issue for your team?
Live Poll Question
© 2007 Jama Software
© 2007 Jama Software© 2008 Jama Software
“To avoid conflicts, teams should all agree on the
shared goals and metrics as much as possible.”
Take-away: Satisfaction #1, but get consensus
- Jeff Lash, author of blogHow to Be a Good Product Manager
© 2007 - 2009 Jama Software. All rights reserved.
Is your team in sync on how you measure success?
Live Poll Question
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© 2007 Jama Software
© 2007 Jama Software
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“Some of the biggest problems come from
pursuing what the customer says they want, without determining what
they really need.”
Take-away: Success rates still suffer
- Survey participant
© 2007 Jama Software
© 2007 Jama Software© 2008 Jama Software
“It depends highly on the project characteristics,
so it varies from Waterfall to Agile.”
Take-away: Many companies use a mix
- Survey participant
© 2007 - 2009 Jama Software. All rights reserved.
Which process does your team use?
Live Poll Question
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© 2007 Jama Software
© 2007 Jama Software© 2008 Jama Software
“Requirements management is a communication process.
Collaboration happens when everyone has the same
understanding of the requirements.”
Take-away: Documents still dominate, but collaboration in RM is on the rise.
- Survey participant
© 2007 Jama Software© 2008 Jama Software
© 2007 - 2009 Jama Software. All rights reserved.
What’s your favorite genre of music?
Live Poll Question
© 2007 Jama Software© 2008 Jama Software
Summary: So, what did we learn?
No substitute for the fundamentals
Customers really do rule
Change and complexity – deal with it
Companies use a mix of processes
Collaboration meets requirements
© 2007 - 2009 Jama Software. All rights reserved.
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